AA in Madhya Pradesh said: “I paid $45.43 on 24th may 2008 and after adding coversion ratesof 3.5 % the amount comes to Rs1996.89 according to HSBC. I paid this amount of $45.43 two times (24th & 25th May 2008) & had to cancel it twice (both on 25th May 2008). On the same date I cancelled the payment & received a refund of Rs 1876.98. They said they will not refund the currency conversion charges of 3.5%.
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Category: India Issues
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AS in Himachal India said: “I am a HSBC Premier customer, had requested for activating my internet banking on 6 December 2007, which in turn will stop sending my monthly statements to home and I should receive the security device for same with in 4-5 working days, but after so many queries and calling I managed to get the device in more than 2 months (such a nice service and workers in HSBC) thus for them 5 days means 2 months!
Category: General Issues, India Issues
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A resident of india asks: “I have received some of the mails from HSBC Finance Corporation and these are the following addresses. They announced me as a UK national lottery winner. I urgently want to know if this is real or not.”
MARK PETERS, LOUIS GREY ,
HEAD/DELIVERY/TRANSFER DEPARTMENT
UK NATIONAL/HSBC,
7,CRANSTON WAY, FOREST HILL,23SE 2HA
LONDON-UK,
TEL: +44 7011150496
Category: General Issues, India Issues
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AL in Karnataka, India says: “I have 4 HSBC accounts, 2 Corporate (1 in Hong Kong, 1 in India) , and 2 personal accounts in same countries…I have been really ripped off with bank charges and all my mails / complaints for past 4 months which I have resent at least 7 times remain totally ignored and no replies, apologies or even a courteous explanation. I have been dealing with HSBC for the past 15 years and their service has just gotten worse and worse over the years. I really want to change banks but it is difficult as I live in India and my main account is in Hong Kong and as an ex-pat living and running a busines in India …this would entail so many formalities and problems so I have to grind my teeth and bare …..but I am so looking forward to the day I can tell them to shut the account or run it to the ground in an overdraft …But alas you can never win with these guys ….I also deal with Siam Commercial Bank in Thailand…much, much better Bank any day.”
Category: China Issues, General Issues, India Issues, Rudeness Issues
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This is a copy of a credit card complaint letter about HSBC India:
I am from India and the below case happened to me and since the sueing laws are not very strong in India credit card companies especially HSBC are taking the customers for a ride almost amounting to extortion, kindly go thru the mail and advice on the legal implications of sueing HSBC in general. I would like to also mention that after almost 3 months of torturous fighting they finally accepted their mistake and have reversed the entries but I have been defamed and have gone thru a lot of anxiety for which I want to make them pay. please advice.
Category: General Issues, India Issues
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