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Archive for the Category »India Issues «

RB in Nevada asks: “I just could not resist this comment. Now that HSBC is opening in India, will they put in their call centers in the USA?

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An HSBC customer in Tamil Nadu India said: “My HSBC Card no. is (redacted). HSBC has charged me Rs. 700 for Membership Fee and Rs. 300 for Add on Card Fee. The Representative have told me there are no charges for this classic card at the time of applying. But now they have charged what is this. I would’nt have applied for this card. if you people are making these nuisances, how the customers will rely upon the Bank. Look at it immediately.”

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RN in India said: “I am a so called Premier account holder of HSBC bank. Pune. There was lot of enthusiasm with one madame Rinku mahajan and madame Prachi till they got me converted to Premier Account from Power Vintage Account. Apparrently soon after that they got their comission. I have never heard any thing from my so called Customer Relations Manager . I am outside the Country and my wife had to go to office of the Bank to collect the pHONE Nos. of mdm. Prachi.She does not have a mobile no. She gives the nos. where she cannot be contacted. She gives a wrong E mail adress. One need not say, all this because she does not want customer to contact her. I am tired of this Customer relationship game. I am waiting for maturing my FD term contract for the deposits i have made, so that we do not have to live with this type of Multi National Banking Culture. Th national Banks are at least honest when they say we don have customer Relations Officer for you.”

This complaint came from Bangalore India: “I have been using HSBC credit card for more than 2 years and i had done the payments everytime on time. Once i have dropped a cheque and it clearance took time. In next time these HSBC charged with late fee. I asked them to revert back, they didnt agree and i asked to cancel the card. My card was cancelled.

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SK in Maharashtra said: “Though Kranti Khaire selected one person for the role of a technical writer and asked the person to join on September 1 in HSBC GLT Pune Centre, the requirements of the clients changed suddenlyas per Kranti, and the person was told at the 11th hour that she can’t join.

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