HSBC Horror Stories

SK in Kentucky said: “Here is a copy of our 5th and most recent letter we sent last week to Beneficial/HSBC. We got the wording from another watchdog site and the HUD website:

Dear Beneficial/HSBC;
This is a “Qualified Written Request” under Section 6 of the Real Estate Settlement Procedures Act (RESPA). We are writing to […]

SS in Ohio said: “HSBC??? I will do my homework about them from now on. I will NEVER do any business with them or any of their affiliates ever again. We suffered a hardship and tried working with them to save our home and for the first few months we got nowhere because we […]

RL in Lousianna said: “We came upon a hardship situation in September, and began asking the local Beneficial Branch Office about any assistance they might be able to offer until we were able to get caught up.

The only assistance they were able to offer was to give us the number to the “Hardship […]

AR in California said: “HSBC played a game with me by attaching fees and finance charges to my account, which put it into an over limit condition AND THEN charged over limit fees AND reported it to Experian thus putting a hit on my credit score. When I sent a letter to HSBC (copy […]

Some lenders want borrowers to pay Private Mortgage Insurance to insure the lender against losses if they don’t put 20 percent down. But their lender didn’t require that of the Pittses. Instead, Beneficial Mortgage, the company handling the first refinance of the house in 2000, sold the couple life and disability insurance, which aren’t […]

HM in California sent this report on behalf of her diasbled friend: “This is sent for my disabled friend, currently being sued by HFC. She received an unsolicited check in the mail in 2006, cashed it and then got behind on the payments. She is mentally impaired due to a SEVERE head […]

PM in Massachusetts said: “I had fallen behind on my payments and called to set up a payment arrangement. I did and they told me to pay $70. a month and that would preserve my credit rating. I made the 1st payment and two days later, I got a letter from an […]

CK in Florida says: “8 months ago my husband was in a severe accident and we got behind on line of credit from HSBC. On 9/10/07 I received a call from Robbie Cloud who told me if I paid them $300.00 right there out of my checking account it would take my account out […]