BMin texas said: “this is a complaint with regard to my father’s Credit Union account. He is not now, nor has he ever been a customer of HSBC RS, however he was a victim of their practices this month. In the course of monitoring his checking and savings accounts he discovered a discrepancy. His checking account had been emptied.

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DR in Iowa said: “I have been attempting to work out a mortgage loan modification with HSBC for over two years. I received a phone call on Saturday from HSBC Card Services about my closed credit card account, which is past due. I explained that my adjustable rate mortgage is the cause of my financial difficulty because HSBC Mortgage Services won’t modify the terms. The lady suggested I contact HSBC and ask about the Obama plan. I had to explain to her that HSBC has elected NOT to participate in the “Obama” plan, nor are they participating in any so-called plans.

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Shirley in California said: “Received a letter denying credit limit increase for an account I don’t have. Checked online what HSBC Bank Nevada was about and found them to be disreputable. Should I be concerned?”

PH in Ohio asks: “I am receiving emails saying I have funds in HSBC, and to claim them from a Douglas Flint. When I answer I never receive anything. Is this real or a scam coming from HSBC? I need help to find out. I looked up the name and that’s how I got here.”

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JM in Illinois said: “Household Bank charged me for recent purchases not made, which Chase bank verified after investigating my account activity. After trying in vain to deal with them by phone, a waste of effort.. HSBC is brain blocked, ear blocked and rude.

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