MC said: “I’ve had an American Dream Card for years (trying to pay it off and CLOSE it !) I’ve been suspicious of unprofessional behavior from HSBC like not receiving statements or being charged a late fee when I knew I had mailed it in plenty of time. I always reasoned it to being an oversight from my busy life.

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CW in Michigan said: “HSBC started putting a $9.99/month charge on my credit card for “Identity-Plan.com”. I never authorized this. When I called to cancel, the phone rep couldn’t even tell me what HSBC was! This is definitely a scam by HSBC.”

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JA in New Mexico said: “I was told that if I re-financed with Beneficial that I could pay my home loan off in ten years if I paid my $1800 payment. I found out that I have another 10 years on my loan. I was lied to and wonder how HSBC can get away with that. No one wants to help me with refinancing. Help.”

MB in Nebraska said: “I have been receiving phone calls from McMillan and Andrews and Associates. It showed up on my caller ID with area code 716 and the name Jessica Sink. The next few times they called it was from two different 800 numbers and showed up as 800 service. At any rate, they said my husband owed money on a HSBC account that we had paid off in 06. They said that we need to pay now or we will go to court and they will freeze our house, car, etc…until amount is paid. I asked who they were representing and they said they represent a lot of different companies and they could not give that information. I looked up there co in the phone book and it is not listed and googled there name and it said it was fraud. I spoke to a lawyer about it and they said to not give them anything.”

RM in FLorida said: “Look to HSBC as the source of fraud, breaches of fiduciary duties.

Sent a fraud report to HSBC corporate over 2 months ago. No response has been received. As the fraud continues, so do late charges and false statements regarding delinquency in payments. 7 months of being jerked around by their losing information repeatedly, refusing to accept fax data, breach of agreements that had been concluded by their reps, and felony fraud in violation of federal electronic payment settlement regulations.

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