TC in Massachusetts said: “No one at HSBC has returned my calls, answered my letters, or faxes re: my loan modification. I’ve paid almost $3k to Peoples First Financial to work with HSBC to reduce my 11% home mortgage. I have not made a mortgage payment in almost 1 yr. per the advice of Peoples First Financial awaiting word from HSBC. Now HSBC is putting me into foreclosure. How does HSBC get away with this?”
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Category: Foreclosure Issues
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SW in California said: “I have been having numerous issues with HFC with my mortgage. Until I started getting behind in my mortgage and attempting to work out arrangments with HFC for a refi or modification did I realize the problems I was having were not just a small problem.
Category: Foreclosure Issues
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DL in Georgia said: “TO HFC:
We do not know how to proceed at this time. We received yet another denial from HFC for hardship relief and a demand for over $6,000.00 to bring our account current that we simply do not have. We could make $1,000.00 per month payments until our account is current. There is no real way to contact HFC as there is no email for customer service.
Category: Foreclosure Issues
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A Michigan resident said: “We have had HFC for 13 years. They added payments and interest to our balance. We can never see our balance go down. We hardly ever get statements from HSBC. Every time we call it takes like 15 minutes to find our current paperwork.
Category: Foreclosure Issues
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LM in California said: “I just wanted to let you know how very upset we have been for over a year with the phone calls received from HFC. My husband had a heart attack in October 2007 and we had to ask for help. It has been the worst of times. In August 2008 my husband was wrongfully terminated from his job. This is when the calling became unbearable. We asked for help again.
Category: Foreclosure Issues
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