HSBC Horror Stories

VM in Wisconsin said: “My mistake was that I had a credit card that I didn’t use since 2004 - In Sept 07 I received a statement with a previous balance, and finance charges. I called to find out what this was - I was informed I made a purchase in May 07 but […]

JS in New York said: “Constantly calling on Sunday, try to make arrangement to pay bill, but no hlep what so eer. They just keep adding interest upon interest. Paying bill, but the so call interest rate is not one one quoted. CAll 9-10 times a day no message or just […]

TH in Michigan said: “When you’re making a large purchase and signing up for Best Buy’s ‘no interest’ plan, DO NOT SIGN UP FOR THE ACCOUNT SHIELD PROTECTION!

During the application process, you sign your name a lot of times. I recall stopping to ask about the “optional” Account Shield Protection and the BB […]

MT in Tennessee said: “December 2007 I received a notice I was refused a credit card from JC Penny’s because I had filed bankruptcy in March 2007. I have never filed bankruptcy. My account has been crossed with a woman in Ohio who has my same name and one digit different […]

SR in Illinois said: “HSBC on and off for 2 1/2 years has put money in a suspense account and then we would get late fees tacked on because money was not applied correctly. Currently we are playing the catch up game because of medical issues. Every time I talk to someone I get […]

PL in Texas asks: “I guess my case is minor compared to others, but I got a credit card from HOUSEHOLD BANK, I activated it, and 5 minutes later I realized it had an annual fee. I cancelled it, and now they are still billing me for $59.00. What should I do?”

JC in Texas said: “I puchased a TV from Best Buy in December with the interest free promo. I was not aware that I was going to be charged a debt cancellation of $24.97 monthly. I want to pay off the whole amount but fear I may have difficulty. Any suggestions. Incidentally, I was […]

IU in Tennessee said: “I recently had the displeasure of doing business with HFC. I went in to get a $5,000.00 Loan I was approved for, and after being asked what payment I was comfortable with, the loan officer left the table and came back documents to be signed. “I was never […]