In defense of Household International a reader in California sent this information regarding points and a loans:

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JS in Tennessee asks: “With all of the crap HSBC does to us, and all the proof you have, why are they still here? And just to say this for the record: “IF WE ALL QUIT PAYING THEM THEY WILL GO BANKRUPT.” How hard is that?

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CJ in Maryland said: “We have dealt with HFC more than one time and the first time was a really good experience so we decided to take out a small personal loan the second time. Not only was the interest rate high but they refuse to negotiate any details.

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SP in California said: “When I attempted to activate my card, I was given a list of security questions to answer, allegedly based on “public records.” In spite of the fact that I answered truthfully and I am the person to whom the credit card was sent, I “failed.”

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HG in California said: “You have to be very careful when dealing with HSBC. They are obviously there to make money and use a variety of deceitful methods to drain you of your money. I am sure most people are unaware that they being wrongfully charged when it happens. I just happened to notice errors when I carefully combed through a statement. HSBC was extremely unhelpful when I enquired about these mistakes.

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