YM in Lousianna said: “I have been charged an additional $45.11 a month for account secure which I have never authorized. I have been charged this without knowing until recently. I have been charged this a month for at least 5 years. I would like to know if I could be reimbursed for this because I did NOT request it and have no knowledge of HSBC letting them just apply it to my account without my knowledge or permission.”

PS in New York said: “HSBC is out of hand with thier interest rate on credit cards and annual fees. They hit me with a $59 annual fee that I dont remember paying in the past and that put me over the limit on a $300 limit credit card. Then HSBC charged me an over limit fee of $30, and wont even discuss it.

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JT in New York said: “I have suddenly, after having this credit card for 2 years, been charged an annual fee. I have gone through at least 10 back and forth emails with the so called customer service dept and I have stated I never agreed to this.

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LM in North Carolina said: “I am having a serious issue regarding HSBC. I purchased a townhome in 2003 in Loveland, OH, from someone, and HSBC was the seller’s lender at the time. For some reason, at the time of purchase, and unknown to me at that time, the lein for that seller was not removed from the title.

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J in California said: “I have been at war with HSCB for over six months now and there is no resolution in sight. After my divorce, my ex-wife was required to make payments on our Beneficial loan (I’m the sole account holder, but she was going to pay it). In October of last year, she called and made a payment via phone check for the remaining balance.

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