HSBC Horror Stories

SK in Pennsylvania said: “I check my bank account every day to see what has posted to my account since I’m not the greatest person out there to keep track of their money. I checked it this morning and there was a “PreAuthorized Debit from HSBC RS” for $20.00. I called the bank to […]

RS in California said: “I received a $3.00 check from HSBC today. It says it’s for “the reimbursement of a credit on your credit card acount xxxxxxxx-xxxx-9508. (I have no such credit card) It further states, “If in the future it is determined that the funds were returned as a result of a processing […]

SS in Ohio said: “We tried working with HSBC before we knew we were to fall behind with payments. We were told , no, you’ve been on time for 6 years you have to wait till you are 3 months behind and we’ll see what we can do…. one year later after struggling to […]

VM in Wisconsin said: “My mistake was that I had a credit card that I didn’t use since 2004 - In Sept 07 I received a statement with a previous balance, and finance charges. I called to find out what this was - I was informed I made a purchase in May 07 but […]

JS in New York said: “Constantly calling on Sunday, try to make arrangement to pay bill, but no hlep what so eer. They just keep adding interest upon interest. Paying bill, but the so call interest rate is not one one quoted. CAll 9-10 times a day no message or just […]

TH in Michigan said: “When you’re making a large purchase and signing up for Best Buy’s ‘no interest’ plan, DO NOT SIGN UP FOR THE ACCOUNT SHIELD PROTECTION!

During the application process, you sign your name a lot of times. I recall stopping to ask about the “optional” Account Shield Protection and the BB […]

MT in Tennessee said: “December 2007 I received a notice I was refused a credit card from JC Penny’s because I had filed bankruptcy in March 2007. I have never filed bankruptcy. My account has been crossed with a woman in Ohio who has my same name and one digit different […]

SR in Illinois said: “HSBC on and off for 2 1/2 years has put money in a suspense account and then we would get late fees tacked on because money was not applied correctly. Currently we are playing the catch up game because of medical issues. Every time I talk to someone I get […]