EE in Florida says: “I received a letter informing me that the rate was going up to 34.24 percent. I called to see what card this was and fortunately it was an old Sak’s card I no longer used. I want to report this to a government group to see about shutting down […]
LW in California said: “I am applying for a refinance on my home. The bank alerted me that HSBC/RS was showing up on my credit report to the tune of $19,988. I have never heard of them and have never had an account with them. They work quite diligently to keep […]
VL in New York sent this short but informative report that gives some insight into HSBC and FICO scores: “HSBC increased our rate to 32% when we have a credit score of 711 or 718 and not one missed payment.”
CF in Connecticut sent this update: “I want to add this as an update to an on going horror story regarding HSBC Mortgage Services Inc.. I am to appear before the States Attorney and file formal complaint for billing fraud committed by HSBC. The states Attorney has reviewd my complaint and attached documents from […]
SM in Colorado says: “In September 2006 my $500 limit credit card with HSBC was charged a $69 annual fee, three months before it should have been charged. I called to dispute the charge because it put me over my credit limit (I was not expecting the charge until December.) I called to have […]
RP in Florida asks: “I have been with HSBC for 2 years and never was late on paying my bills, I get a letter that due to my credit score they are raising my percentage rate up to 29.49%. How can they change it so drastically and get away with this and how can […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
Mo in Idaho reports this identity theft: I recently got my credit report from the three agencies. There is a $4000 charge on two of the agencies claiming I opened up an account in March of 2003 and it has two different account numbers. The address is in Delaware. I have no idea who […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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