AS in Utah says: “HSBC reporting still open on my credit report and harming my chance to have good score, even though I closed my credit card they were the backers of in 2000. How can I get them off my credit report? Also, no way to contact them to do so.”

KB in Washington said: “HSBC is closing all of its local HFC branches, and they are not helping consumers. I initiated payment agreements with HSBC which they chose to dishonour and sell my accounts to collection agencies without my knowing about it. HSBC does not communicate well with its customers.

more…

DG in Rhode Island said: “I received a letter from HSBC today, informing me that my credit limit was lowered from $13,000 to $2150. I called and asked why. HSB stated the decision was based on my credit report and my account history. However, my Experian credit score is 795 and i’ve never ever been late with a payment in my 5 years of doing business with them. HSBC is so full of it and couldn’t give me a straight answer.”

CE in North Carolina said: “I purchased a car through Kia of Greenville (now closed) and financed through HSBC which I know longer own the car but I am now paying off. In addition HSBC sent me a credit card with a 200 dollar limit on which I charged less than 150 dollars. I wound up sending HSBC over $500 dollars in payments as the card amount continued to increase.

more…

ST in California said: “I received a letter from HSBC and Equifax Credit Services stating that my account with HSBC (ending in 3659) was being reported to Equifax because of a)amount owed on acct; b)delinquency c) relationship of balance to high credit on revolving accts; d) # of accounts of outstanding balances. In essence and in short, this account has a credit on it of $2.20. I have had that credit on the account for months as I paid it off and gave them too much money. They are now reporting this?

more…