AL in Karnataka, India says: “I have 4 HSBC accounts, 2 Corporate (1 in Hong Kong, 1 in India) , and 2 personal accounts in same countries…I have been really ripped off with bank charges and all my mails / complaints for past 4 months which I have resent at least 7 times remain totally ignored and no replies, apologies or even a courteous explanation. I have been dealing with HSBC for the past 15 years and their service has just gotten worse and worse over the years. I really want to change banks but it is difficult as I live in India and my main account is in Hong Kong and as an ex-pat living and running a busines in India …this would entail so many formalities and problems so I have to grind my teeth and bare …..but I am so looking forward to the day I can tell them to shut the account or run it to the ground in an overdraft …But alas you can never win with these guys ….I also deal with Siam Commercial Bank in Thailand…much, much better Bank any day.”
Archive for the Category »China Issues «
SP in China says: “I have banked with HSBC and never found a bank that is more rigid in their policy as this company. Situation: I do all banking via internet, but for some reason the system locked me out. Called to unlock the account and they said that they cannot unlock the account until I give them my debit card number. I do not have it as I travel too much, and packed all unused cards away. Well now I cannot get the account unlocked with out this number, yet I can answer all their other security question. On top on the I still have to go through the internet sign on security in any event. No, the situation is a stand off – I want to pay bills via internet but I cannot access my account because they refuse to unlock the account. Talking to supervisor other than a mid level is impossible and therefore, as they tunnel all complaint via written compaints only. I WILL NOT RECOMMEND THIS BANK AND AS SOON AS THIS SITUATION IS RESOLVED I WANT NOTHING MORE TO DO WITH THIS BANK”
