LG in California says: “After rejecting my online payments since June ‘07 due to a wrong account number and refusing to speak with WAMU (my online bill pay provider) when they were contacted for the continuing payment issue, Household turned me over to a collection agency. I am not guilty of being delinquent; just of being a lousy bookkeeper and not noticing the “failed bill pay” entry on my online statments.
Archive for the Category »Check Issues «
JP reported: “I made a payment by check to HRS Retail Services and they electronically took out only a partial payment and we were charged late fees. HSBC blamed my bank on accepting the funds, but they are the ones who submitted the amount. They would not find my check as my bank did not receive it back. My carbon was the correct amount. The lady was very rude to say the least and would not help me out at all. I had to pay the late charges to catch up on the late payments. This isn’t the first problem with HRS, so we are paying off the loan in full to escape any more damage they try to inflict on us. We are spreading the word also about HRS (HSBC) Retail services.”
Category: Check Issues, General Issues, Payment Issues
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JF in Pennsylvania sent this report, which we publish in both of our blogs: “How household Financial gets their mortgage customers and makes money? As you probably already know HFC/Beneficial send out live checks in the mail to thousands across the USA monthly. These range from anywhere from 5k, 7k, 10k. They are at a very high interest rate of about 26.7% on average and have a closed end term a set payment and set term of 5 years for pay-off.
ER in Minnesota said: “I have had a credit card with HSBC for some time and had made my payments promptly. I ordered checks from my bank and they were lost in the mail. My bank by accident stopped payment on what they thought were the lost check which were infact the checks that did get to me. This caused a stop payment on several checks I had paid bills with. My bank offered to do anything they could to make it right including paying any fees from the error in stopped payments.
Category: Check Issues, General Issues, Service Issues
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PD in Wisconsin reports: “Beneficial / HSBC Finance Corp., is a major player in the credit industry and provider of predatory loans such as live-check loans which are mailed, unsolicited, to customers with bad credit. The customer, simply by cashing it, takes out a poorly advised loan at an outrageous rate. I suppose if you’re desperate, an unsolicited check showing up one day for thousands of dollars, is like manna from heaven!
