HSBC Horror Stories

MG in New York sent this report: “Opened a checking account at an HSBC branch near Rochester, NY. I had not made any transactions on the account. Noticed a withdraw on a statement. Went to the branch where I opened the account. The teller printed the transaction, which was filled out incorrectly, signature definitely […]

CF in Connecticut said: “People are having problems cashing checks given to customers by H&R Block for tax refunds. These checks are issued by HSBC. The reason being given by local banks is that someone is counterfitting the checks. My daughter and son in law went to three banks who gave them a hard […]

LG in California says: “After rejecting my online payments since June ‘07 due to a wrong account number and refusing to speak with WAMU (my online bill pay provider) when they were contacted for the continuing payment issue, Household turned me over to a collection agency. I am not guilty of being delinquent; […]

JP reported: “I made a payment by check to HRS Retail Services and they electronically took out only a partial payment and we were charged late fees. HSBC blamed my bank on accepting the funds, but they are the ones who submitted the amount. They would not find my check as my bank […]

JF in Pennsylvania sent this report, which we publish in both of our blogs: “How household Financial gets their mortgage customers and makes money? As you probably already know HFC/Beneficial send out live checks in the mail to thousands across the USA monthly. These range from anywhere from 5k, 7k, 10k. They are at […]

ER in Minnesota said: “I have had a credit card with HSBC for some time and had made my payments promptly. I ordered checks from my bank and they were lost in the mail. My bank by accident stopped payment on what they thought were the lost check which were infact the checks that […]

PD in Wisconsin reports: “Beneficial / HSBC Finance Corp., is a major player in the credit industry and provider of predatory loans such as live-check loans which are mailed, unsolicited, to customers with bad credit. The customer, simply by cashing it, takes out a poorly advised loan at an outrageous rate. I […]

CM in New York reports: “My HSBC account is receiving only Social Security and pension funds, but was improperly frozen because the Social Security check deposit was mischaracterized as a cash deposit. HORRIBLE HSBC customer service!”