Jeff in New York said: “I had a house burn to total demolition. It was insured for 50k. I still had 18k on my HSBC mortgage so the ins co. said they had to issue the check to HSBC and me. HSBC told me to take it to a branch and they would cut me a check for my portion. Upon arrival I was informed I needed to sign the check over to the mortgage dept because there would be a 3 day hold on the check and they would record a payoff statement for the third day.
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Category: Check Issues
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PB in Pennsylvania said: ” “There is no minimum balance or monthly maintenance fees on free internet banking accounts.”
Category: Check Issues
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AN HSBC customer in New York said: “Very high penalty fees for Insufficient funds with HSBC accounts. I own an account with HSBC, This is regarding the fees for insufficient funds which are extremely unreasonable. I was charged $75 each day for insufficient funds. This is absolutely fraudsome and ridiculous.”
Category: Check Issues
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MG in New York sent this report: “Opened a checking account at an HSBC branch near Rochester, NY. I had not made any transactions on the account. Noticed a withdraw on a statement. Went to the branch where I opened the account. The teller printed the transaction, which was filled out incorrectly, signature definitely not mine at a location I’ve never heard of: Johnson City. They will not view the security video without a police report. I filed a police report, gave the bank manager the report number. Not enough. They want the report, which takes several weeks to go through the process. HSBC gave my money to someone, and I have to do all the legwork to get it back. As far as I’m concerned, they stole from me, gave my money to someone, they should refund me and worry about the forgery. It’s seems very likely to have been an HSBC employee.”
Category: Check Issues
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CF in Connecticut said: “People are having problems cashing checks given to customers by H&R Block for tax refunds. These checks are issued by HSBC. The reason being given by local banks is that someone is counterfitting the checks. My daughter and son in law went to three banks who gave them a hard time about cashing the check received from H&R Block. Her own bank would only allow a small amount to be taken and the rest had to be deposited. Even her own bank stated that bad checks were surfacing bearing the HSBC logo.”
Category: Check Issues, General Issues
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