CA in Canada said: “I recently called HSBC customer service because I was complaining about the past due amount of $97.00 which I don’t deserve. They didn’t send me the statement that I should be getting every month for 3 times. It’s a good thing that I was able to pay them on time […]
DG in Canada says: “HSBC has failed to keep my credit rating secure…I made arrangements to make a late payment and after making the arrangements they reported to the credit bureau of a late payment. this has tarnished my credit rating. They have also missed payments that have been made. I pay […]
BLS in British Columbia said:
“In the recent past I applied for and received an HSBC Mastercard credit card that had its limit set at $5,000.00. Over the past year or so I have used the card on a regular basis, routinely made monthly payments that met or exceeded the minimum required and paid the balance […]
An open letter to HSBC, Knight Vinke and Stephen Green
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We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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