Dave in Washington said: “I am one of the many unfortunate people that are victims to our economy. My unemployment insurance is on hold because my school did not report to the state that I was a student and part of the worker-retraining program. Because I have no income, I have not been able to pay my full car payment. My parents have been able to help, but HSBC doesn’t care that I can only pay a portion of my payment.

more…

Debbie in Missouri said: “I financed my car with HSBC in 2007. In April of 2008 I was a approved to refinance through my bank at a MUCH lower rate, however the loan was not able to be processed because the car title did not list HSBC as the lien holder.

more…

RT in Missouri said: “On 08/05/09 I called HSBC auto to cancel a postdated check they were holding, because the representative said that this was an option. I confirmed with the rep 3 times during the conversation that the payment was cancelled and would not be processed. On 08/21/09 this payment hit my bank causing 5 over draft fees and 3 returned checks, 1 not being HSBC’s payment. For 3 days I have been trying to get them to reverse the payment and am getting the runaround. In the meantime I am left to try and cover these fees and have no money. I need help”

more…

JS in Tennessee said: “I financed 2 bikes in 2006 with HSBC and have had all the same problems as the rest of you, but when I told HSBC I would not play their game the guy on the phone told me they would hurt me if i didnt pay!

more…

A California resident said: “I had an auto finance loan with HSBC Auto Finance. Like all Americans right now I had run into financial problems but, I kept in touch with the collections department regarding my financial status. I spoke frequently to Michelle . In July 2009, Michelle suggested to me to have up to 6 of my past due payments deferred and I was elated!

more…