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Archive for the Category »Auto Loan Issues «

RT in Missouri said: “On 08/05/09 I called HSBC auto to cancel a postdated check they were holding, because the representative said that this was an option. I confirmed with the rep 3 times during the conversation that the payment was cancelled and would not be processed. On 08/21/09 this payment hit my bank causing 5 over draft fees and 3 returned checks, 1 not being HSBC’s payment. For 3 days I have been trying to get them to reverse the payment and am getting the runaround. In the meantime I am left to try and cover these fees and have no money. I need help”

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JS in Tennessee said: “I financed 2 bikes in 2006 with HSBC and have had all the same problems as the rest of you, but when I told HSBC I would not play their game the guy on the phone told me they would hurt me if i didnt pay!

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A California resident said: “I had an auto finance loan with HSBC Auto Finance. Like all Americans right now I had run into financial problems but, I kept in touch with the collections department regarding my financial status. I spoke frequently to Michelle . In July 2009, Michelle suggested to me to have up to 6 of my past due payments deferred and I was elated!

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RF in Illinois said: “We have 2 vehicles financed thru HSBC Auto. During the winter 2008 we decided to garage the truck to save money. Although the truck was covered under my homeowner’s ins., HSBC said we had to pay for their ins. thru Balboa. So we did.

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SO in Montana said: “In 2003 I received a car loan. A couple weeks later a women ran a stop sign and hit my family. She totalled my car, so her insurance paid off the loan. (I have the documents to prove it.) I went in and HSBC let me get another car loan for the same price. Same car as well.

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