CO in California said: “I found your website while fuming over my latest headache with HSBC. I bought a new car 2 years ago in Las Vegas, and my payments are $648.92 a month. The car is worth about $14000 now, and was about $20,000 new. I was making my payments at 29%, being told by the shady car dealership if I made my payments on time for a year then they could be lowered.

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Jorge in California said: “I lost my pink slips for 2 motorcycles and I went to get new ones from the DMV. I was supposed to get them a week later. A week passed, and when i finally get something I only get one.”

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KI in Virginia said: “I had a auto loan with HSBC Auto Finance - I paid off the loan May 23 - sent a cashier’s check for the payoff amount. I went into my account the
next week and it was zero balance zero due. This Saturday, June 6, I went back in to my account and there was +$10,000 balance and $32.98 due.

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HB in New Jersey said: “I have a couple of car loans with HSBC. Whenever I call to speak to someone regarding anything to do with the loans, I’m connected to INDIA! HSBC should be ashamed of themselves outsourcing customer service when we need jobs in the US!

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JP in New Jersey said: “HSBC Auto Finance calls me 20x per day or more, 7 days per week on my cell phone and I know that this isn’t legal I just need help finding out what to do. They started off calling me every hour, then it increased to every 1/2 hour today they called me 11 minutes apart.

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