CK in Pennsylvania said: “Months went by after paying off an atv and never recieved the title….finally (after many attempts to speak to someone on phone with no success in getting a person on the phone to speak to about the issue) we got a letter stating that the lien was released and that by presenting this letter to an appropriate vehicle division office, a title would be issued and that if there are any questions to contact the number on the billing statement!
Popularity: 4% [?]
ME in Tennessee said: “HSBC Auto is the most ridiculous company I have ever worked with! I work at a large corporation myself, and there is no way we could ever treat our customers like HSBC does. I started my auto loan with them in June 2005. They NEVER sent me paperwork on my payments, where to send money to, etc.
Popularity: 3% [?]
JG in California said: “I lost my job in August 2009 and as soon as I found out I called and wrote HSBC immediately to work on protecting my credit as well as my car. Here is what I wrote;
Popularity: 6% [?]
BJ in Missouri said: “In 2003, my husband signed a note for our son’s 2000 S-10 truck. He wound up with HSBC Auto Finance and a finance charge of 25.99% which he was unaware of at the time of signing.
In February 2008, we negotiated a deal with HSBC to drop the interest rate to 16.99% and put their stated late balance at the end of the note.
Popularity: 9% [?]
CT in Texas said: “I have an auto loan with HSBC. First experience with them and definately my last. I was diagnosed with cancer and missed a good deal of time from work. When my savings ran out I began to fall late 10-15 days on making my payments but never 30 days late.
Popularity: 18% [?]
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We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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