HSBC And Lasser’s Tax Act Not Fair Says Customer
RZ says: “My contact with HSBC was through Lasser’s TaxAct. To get their 15 dollars fee TaxAct recommended I sign up with HSBC for a service fee of 15 dollars. This way I pay HSBC 15 dollars so that they can pay Lasser’s TaxAct their 15 dollars; a total of 30 dollars. The other option was that I pay TaxAct their 15 dollars through a credit card. It was late and I was tired when I filed my taxes with TaxCut and I endorsed their recommendation for HSBC, and now it cost me 15 dollars to pay 15 dollars. I don’t believe the endorsement was fair. In fact I believe it was vague. “
Editor’s Note: 2nd Story Software, Inc. has teamed with HSBC Taxpayer Financial Services to offer competitively priced Refund Anticipation Checks (RACs), Refund Processing Transfers (RPTs), and Refund Anticipation Loans (RALs). These loans have attracted the attention of activists and watchdog agencies due to their high interest rates and high fees.
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We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.