HSBC Forgets To Send Bill For Interest Free Promo End

HSBC Forgets To Send Bill For Interest Free Promo End
DR reported this to us:  “I did not receive a bill towards the end of my “no interest payment” plan.  I then called to find out if I could pay online to avoid late penalties.  I was given the wrong web address to further my frustrations.  I’m still trying to get a correct web address - hopefully before my due date.”

Editor’s Note:  This has been a constant tactic of HSBC Finance, and before that Household International.  It is proof that HSBC did little to change predatory lending after HSBC purchased Household International in 2002-2003. HSBC ran this exact same scam on a member of Household - HSBC Watch in 1997.  There was no website back then.
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Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.



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