MS in New York makes an interesting point about using your HSBC card overseas: “Do you have HSBC PLUS ACCOUNT in the USA? If you join HSBC PLUS ACCOUNT, and pay £12.95 per month (lock-in 12 months) you will be offered lots of goodies and promises.
HSBC says’We’ll also not charge you any HSBC ATM transaction fees for cash withdrawals made abroad.’
This is the reality of it: Make a £500 withdrawal transaction abroad, from their approved ATM machine. Then HSBC will effectively plunder your account and will remove £13.75. HSBC does so without showing a fee on your bank statement, thus clearly not wanting you to notice because they have already taken your monthly £12.95 for this service.
When I noticed I asked for a refund but HSBC used FOUR managers, and has taken ONE YEAR, and still rejects my claim for a refund. Guess they don’t want to set a precedent to refund to all such customers?”
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