This complaint came from Bangalore India: “I have been using HSBC credit card for more than 2 years and i had done the payments everytime on time. Once i have dropped a cheque and it clearance took time. In next time these HSBC charged with late fee. I asked them to revert back, they didnt agree and i asked to cancel the card. My card was cancelled.
I got call from settlement department to pay 1k amount for the late fee which they didnt revert back.they said they will courier the papers from delhi to my bangalore address and i will be getting it within a week. I agree to that and asked them to close the issue.
But these people didnt courier me anythng. Again after few days i got a call and same thing repeated.They said they will courier the required the stuff and i should pay 1k and close the issue. they agian verified my Bangalore address and told me that within a week i will get the same.
The above incident repeated 1-2 times again.
Some 15 days back again they said the same thing and said this time they will surely courier everythng and i should pay 1k. Now from yday they are calling me repeatedly and asking me to pay 6k amount. which has been accumulated now.1k + late fees for few months.
I told them repeatedly that till past 15 days these people were saying me to wait for courier and then pay the settlement amount. now they are demanding for 6k. i asked to verify with persons who had been calling me for from so many days.but they are not ready to do that also.
Please help us.”
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