LT in Pennsylvania said: “I think I just got scammed. I can’t believe this sort of customer service in this day and age especially coming from a large retailer such as Best Buy. My payments have been on automatic bill pay so I haven’t missed a payment. I’ve inquired before about the debt cancellation fee and asked for it to be removed. It never was. I haven’t made a dent in the actual balance because of that fee. The same as cash promotion ended this month and I never got a reminder. I just relied on the automatic payments. Looking at my current statement it says I owe an extra $262.66 for billed deferred Finance Charges. Is there something I can do? If I pay the entire due amount I believe that I would have paid an extra $400 dollars on top of the price of the product. This does not seem right to me.”
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