AR in California said: “I got a Best Buy HSBC card for approximately $900 to buy a laptop prior to leaving on deployment. They advertised 6 months no interest, so I set up automatic payments to go out every month and thought it was all paid by the fifth month. Upon my return HSBC called me and said I had about $200 dollars in late fees and that I had been late to pay every month. It is very hard to contact them and I am trying to seek legal resolution.”
Editor’s Note: Look at the definition of racketeering. Does this sound like two companies, outside of their scope of normal business, conspiring to earn more money by suspicious or dubious means? This has been going on for years. HSBC has little or no incentive to process payments on time. Best Buy aids the effort by putting unsuspecting customers in the front end of the system.
If you had paid any other credit card company in the same manner, your reasonable expectations would have been met. For instance, when I pay my Citi, AT&T (also Citi), or Chase cards, the payment is credited in a timely manner. There are no problems like what you experienced with HSBC.
You are right – this must be stopped one way or the other.
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