Best Buy Ships To Wrong Address, No HSBC Refund
EH in Maryland says: “This complaint is about a BestBuy scam of shipping an item that I purchased on 2/21/07 to the wrong address, which led to loosing it. Neither BestBuy nor United Parcel Service (UPS) take the responsibility for it. I called to dispute it and think BestBuy in Hanover, MD has a bazaar customer service, and exhibits bazaar behavior interacting with customers. They charged me $49.99 for TV installation that was shipped from Maryland to RI and that was never part of my request. BestBuy charged me twice on my TV receipt and when I call customer services or HSBC I also get very long time waiting and poor customer services. If I did not get feed back by 3/15/07, I will consider this as fraud as I did not receive that item of $160.00 nor get a refund for $49.99 for installation that was never requested.”
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