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You're browsing: Complaints » Interest Free Issues » Article Title: GM Flex Card agreement dispute, not 9.99 percent
23
Nov
GM Flex Card agreement dispute, not 9.99 percent
Watchdog

CC in New England said: “I received an offer for a GM Flex with a 0% for 12 months. Then a 9.99% thereafter. The 12 months are now over but my October statement read 17.99%. HSBC also claimed to have send me prior notification in the mail which didnt happen because I read everything. I have called and written to them but they refuse to change. I do have the promo code but the interest rate is not on the application. I am positive it was 9.99% as I would NEVER have taken out a balance transfer otherwise. I now have to opt out of because I received a letter yesterday from HSBC that they will be raising it to 19.99%. Is this not against the credit laws? Who do I write?”

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