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You're browsing: Complaints » Auto Loan Issues » Article Title: Tracking HSBC auto finance balance

JV in California said: “I’ve been asking my auto loan balance from HSBC each time I send my monthly due payment but nobody responds at all. How could I track my remaining balance? Please I need your help!”

Editor’s Note: HSBC announced that it is exiting the auto finance business. This report makes it sound like no one is too anxious to do anything any more, as jobs are lost. However, enclosing correspondence or a note with your payment is nto the way to do it. Send a letter or a fax instead.

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