HSBC Carmel Holdings, NCO, and People First Recoveries
CB in New York said: “My husband had an HSBC credit card. He was laid off for several months and we fell behind on payments. It was sold to Carmel Holdings who sold it to NCO Financial. I worked with them, paid them money I really couldn’t afford, and paid off the account in six easy payments. Now I am in another payment agreement with People First Recoveries for the SAME ACCOUNT. One easy payment has already been made, two more are scheduled. They will not release my account until I can prove it was paid in full to NCO. They, of course, never sent a letter of paid in full. Why should I have to pay the same account twice? They understand my frustration.”
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