Chandra in Texas said: “I wrote to HSBC asking for a grace on over-the-limit fees and late fees. I asked for compassion and forgiveness of these charges. But instead of any understanding, HSBC sent a cold message saying the fees are due - no matter what.”
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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