HSBC Horror Stories

SK in Pennsylvania said: “I check my bank account every day to see what has posted to my account since I’m not the greatest person out there to keep track of their money. I checked it this morning and there was a “PreAuthorized Debit from HSBC RS” for $20.00. I called the bank to see what was going on and they said there’s no phone number or anything as to where it came from. So I called the number listed for HSBC Retail Services Center and the lady couldn’t even help me.

I do have a few credit cards with HSBC, but all the payments were already made in the middle of every month, so that’s why I thought this was strange. Debits come out the same day they are made vs. credits may take a few days to a few weeks. I tried to call the corporate telephone number for this company and it just rings and rings…Clueless as to what I should do. Even though it’s only $20, it could happen again and I was lucky today that it didn’t make my account go over. I’m really irritated. I hate H.S.B.C. Too high of a Interest rate.”

Editor’s Note: This could be anything from identity theft to fraud on the part of HSBC. A professional organization would answer the phone and explain what is happening. I’m sure your bak told you it would cost $32 for a stop payment on the $20 mysterious debit. Watch this closely.