Mysterious preauthorized debit from HSBC RS

Mysterious preauthorized debit from HSBC RS

SK in Pennsylvania said: “I check my bank account every day to see what has posted to my account since I’m not the greatest person out there to keep track of their money. I checked it this morning and there was a “PreAuthorized Debit from HSBC RS” for $20.00. I called the bank to see what was going on and they said there’s no phone number or anything as to where it came from. So I called the number listed for HSBC Retail Services Center and the lady couldn’t even help me.

I do have a few credit cards with HSBC, but all the payments were already made in the middle of every month, so that’s why I thought this was strange. Debits come out the same day they are made vs. credits may take a few days to a few weeks. I tried to call the corporate telephone number for this company and it just rings and rings…Clueless as to what I should do. Even though it’s only $20, it could happen again and I was lucky today that it didn’t make my account go over. I’m really irritated. I hate H.S.B.C. Too high of a Interest rate.”

Editor’s Note: This could be anything from identity theft to fraud on the part of HSBC. A professional organization would answer the phone and explain what is happening. I’m sure your bak told you it would cost $32 for a stop payment on the $20 mysterious debit. Watch this closely.

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Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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