RH in Georgia said: “I closed a couple of accounts with ING recently to open accounts with another bank… My experience ..What a nightmare it has been trying to open an account at HSBC, “The friendly internet bank” I have spent 5 or 6 hours on the telephone.. 7 or 8 emails later they finally opened my account one month later. Who’s doing who a favor? I let them have my $2000.00, I asked for a $500.00 checking account and a $1500.00 C.D. I applied for a 7 month C.D. because that was the only interest rate that was competitive with ING and Capitol One. They have denied all the letters I sent in and my application request and gave me what they wanted to give me. a 1.75% interest rate on a 6-9 month.
What I wanted was a checking account and a seven month C.D. with comporable rates to ING (Offered on their website At least over 3%) (which is where I transfered the money from) Shame on you HSBC.. You never listened.. I am going to blog this experience My tears, my countleess hours on the phone with uncaring reps at your bank and my countless hours on emails. I am sending this to ING and Capital One who listened to me! O.K. HSBC You win! Keep my $2000.00 for your 6-9 months C.D. It won’t be worth it as I am writing your Corporate.. and ING and Capital One and blogging it and I will keep on blogging it. HSBC won and I lost! I did not get anything I asked for! And after all that I simply didn’t want to do business with them. HSBC told me I would have to pay an early penalty! Shame on HSBC”
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