DM in New York said: “HSBC changed the date on when my payment was due. I used auto billpay from my bank. When “late” they accessed $777 in fees and interest within six weeks. Call me — I am a reporter and writing about this.”
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
