HSBC Horror Stories

JM in Indiana said: “I sent in a payment of $45,000 that was rejected because only certified funds are accepted for payoffs. This was not a payoff - only a payment on principal. HSBC said that it should have been sent to a different address than the normal monthly payment; More than 20 days have passed since the funds were originally recieved by HSBC, I’m still being charged interest on the balance (Not including the $45,000 that it should have been reduced). I would like a refund on the interest charged since my payment was originally received in early June.”