DL in Minnesota said: ” I have been dealing with this for years. Had 2 HSBC accounts. Best Buy and Galyns. When I moved and called to change my address they did not… I called multiple times over months. They sent my bills to atleast 4 addresses that I know of, and then finally to my correct address. During this time they are charging late payments and my promos expired, racking up extra interest! After almost a year HSBC Glyns agreed to remove the extra interest and late charges as long as bill was paid in full by the end of them month… Which I did.
The following month I received a bill for one late charge, which racked up additional late charges and interest over 4 months while I settled that! But that is now square after I wrote the BBB. They agreed to remove all negative remarks and balances from my credit report….. BUT THE BEST BUY ACCOUNT.. For years now I have not received replies from certified mail, email or calls. I even have a BBB that states HSBC/Best Buy did not respond to them (and they had months to do so). Now the account has been sold to collection company. Which can supply me with no proof of the debt… So I’m ready for small claims court. Can you supply me with HSBC address in Minnesota? I need to file in a county that they have a building… And any help that I can give to the judge that shows they have done this to others would be great!”
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