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You're browsing: Complaints » Employment Issues » Article Title: Section 32 rates mean nothing to HSBC Finance

Let me make a point perfectly clear. When we write about HSBC Finance we are not attacking employees, as they must work within the guidelines set by the company. This report is anonymous by request: “As a current employee I am appauled to see Beneficial and HFC’s latest trick which seems to be avoiding federal caps on interest rates. As of May 5th they rolled out their new pricing sheets with rates set above the maximum Sect 32 rates set by the government. How can they do this? Simple, force customers to take “advantage” of their Pay Right Rewards system that lowers your interest rate by a whole .25% every year that you pay on time. This allows them to magically show you a much lower APR than the true rate you will be paying.

The APR they show you assumes you will be keeping the loan for the full 30yrs and getting all 12 of the rate reductions. However, in reality most customers only have to suffer on the books with us for an average of 36 months before they wise up and find another lender or get foreclosed on.

I’m currently searching for a new job and will hopefully not have to live my life ashamed of what I do for a living for much longer. In the almost 10yrs I have worked for this company I have unfortunetly seen examples of almost every other upset employee’s post on this site and have had enough.”

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