HSBC duplicity with Helzberg Diamonds goes to attorney general
A.L. in Kansas said: “In feburary of last year, i bought a wedding ring at helzberg diamonds for my girlfriend. It was on a one year interest free payment plan. this feb the offer was ending. i received my bill the end of january, with a due date of feb 16th. On the 6th of february (10 days prior) i sent three money orders, along with my statement. the money orders totalled my payoff amount. i recieved a statement with charges of in excess of $800.00.
HSBC had not applied my payment and in fact told me that they had not recieved one of the 500.00 money orders. of the two they did say they recieved one was held until feb 19th-not credited to my account till that date. when i told them that all of the money orders were in the envelope and that they were all sent at the same time they told me that i would have to find the money order that they lost.i got copies of the money orders and they have all been cashed by hsbc. they still have not credited my account and i have filed a complaint with the attorney general. i don’t know what else i can do!”
Thinking of making a debt settlement offer? See common settlement scams and rip-offs first
