Moving target payment date at HSBC hurts customer
CC in Maryland said: “I’ve had 2 HSBC accounts for several years. A year ago they began raising my interest rates up to 29% after I went slightly over my credit limit. I attempted to make large payments ($500-$750/month), began making them early, and they lumped the payments onto one statement, and charged me late fees repeatedly. My interest finally fell to 22% this past fall. I paid my February 2008 payment at the end of January. They posted it on the statement closing date for January, and have been charging me late fees again monthly despite my large monthly payments. I’d like to buy a house some day and would prefer not to close this account. But, if they’re reporting my payments late every month and are now back to a 24% interest rate, are they worth the trouble?”
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