HSBC Horror Stories

ES in North Carolina reports this problem: “Please explain how HSBC can mail me documents showing my mortgage with them 11/1995 when I have my mortgage papers from SAXON & Meriteck showing my mortgage was paid off in 1997? I also received HUD papers (detailed) from HSBC/HFC Mortgage with my signature forged dated 11/1995. What started me looking at my mortgage papers was when HSBC/HFC sent me a check stating they were monitoring my mortgage account for late fees acessed in error so I thought what else did they do in error.

There it was over a period of several years starting with when I started using HFC/HSBC July 2nd 1997 they added disability and credit life into finance and deducted from a revolving loan same day July 2nd 1997 and than added the disability and credit life into my refi even though the insurance was cancelled the same day.

They did it again in 1998 and 1999 which adds up to appx $30,000 and now HSBC is sending me fraudulent papers! I sent copies of all the paperwork I had to their research department and called first. When I called they stated I did not have disability or life insurance on my loan numbers. However when I disputed my finding all of a sudden I had disability or life insurance!

I sent them proof of all my original documents and all they did was copy and paste information to what I sent them even copying and pasting my signature! When I addressed these issues with OCC, Nation of Banks, BBB and FTC all I got was the run around, each department said to contact this one and that one.

Then when the OCC sent a letter giving HSBC/HFC a date to respond all HSBC/HFC did was send them the same thing I sent them except HSBC/HFC did not send the 1995 fraudulent documents to Nation of Banks or the OCC. Where is the justice?

I am now after 14 years living here walking away from this house because I refuse to pay a company that has raped me + on top of everything else HFC/HSBC knew what I was going through during those years. My daughter was bit by a dog July 2nd 1997 & it took off half of her face, they acted like my friend when all they wanted was my money. My daughter is now 20 she was 8 at the time & we are still going thru surgeries but I will be darn if I give one more penny to the devil himself!”