WN in California said: “The mother of my child died on July 19, 2007. I asked HSBC to implement my credit insurance since I was unable to work and take care of the child. HSBC began calling and harassing me though I had credit insurance. They reported me to the bureaus, then never gave me the credit insurance application. Months passed. I called and found that they now had decided that I died. I corrected this misinformation, then they sent me a leave of absence application. I have sent this in, but now they are back to harassing me and sending me late notices. The bank personnel are incompetent and are often in a foreign country - India to be exact.”
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