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You're browsing: Complaints » Online Issues » Article Title: OCC get HSBC to refund $15 online payment fee

RD in Texas said: “Success! I submitted a complaint to the OCC and got back a letter detailing what I was to do if I did not receive satisfaction on the $15 HSBC charged me to pay online. I also talked to 2 nice people at Bose who were very helpful. The day after I got the letter from the OCC I got a check from HSBC for $15. Don’t let those thieves keep your money. If they get to keep yours they will try to keep everyones.”

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