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You're browsing: Complaints » Employment Issues » Article Title: How HSBC branches handle customer service issues

WC in Minnesota said: “I read the comment on how branches are not allowed to handle customer service issues. (see it here) That’s not true in all branches. We are there to handle customer issues. Usually the manager or sales assistant. Some branches might not allow it, but that is not the norm in our region and not encouraged.
We help as much as we can and then find ourselves dealing with the same poor customer service as they do for getting answers.”

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Category: Employment Issues
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