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You're browsing: Complaints » Documentation Issues, General Issues, Payment Issues » Article Title: HSBC Orchard automatic debits continued 6 months after paid off
27
Dec
HSBC Orchard automatic debits continued 6 months after paid off
Watchdog

Mary in Kansas said: “I did a balance transfer with Orchard bank. I started with a low interest rate. They made a mistake and transfered twice, boosting me over my credit limit. Started charging me 31% interest. Also, I made a payment before I ever received a bill, scheduling the rest, monthly. They hit me HARD for paying a day too early. The rate and charges were exorbitant. To boot, they continued to pull payments out of my banking account for 6 months without notice, after all was paid and the card was closed. I’m not sure if I EVER received what they took or owed me.”

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