HSBC takes 18 months to recognize auto loan disability insurance
DM in New Jersey says: “What a nightmare… The loan that never goes below $6000. Unending interest, finance charges, late fees. Husband was injured on the job, and after 18 months I finally was told by a CSR that we had disability insurance on this loan. Jumped through 100 hoops, and now a check in the amount of $5122.25 left Brownsville Texas for San Diego. Pay off amount as of today is $5732.82. How much do you want to bet that after this payment is posted…I’ll still owe like $6000. It’s ridiculous…I have had a $6000 balance for the last year. No matter how much I pay, I can’t get his auto loan paid off.”
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