http://householdwatch.com/news/interactive/296 HSBC Complaints from real people Thu, 20 Nov 2008 11:09:34 +0000 http://wordpress.org/?v=2.0.7 http://householdwatch.com/news/interactive/296#comment-235 Fri, 30 Nov 2007 04:46:49 +0000 http://householdwatch.com/news/interactive/296#comment-235 A different opinion came from Florida: "I am an employee of HFC/Beneficial and must say that I am outraged. None of the employees within this company are "forced" to sell anything to customers, we do not pull the "bait and switch" and we DO help people. And I have never worked one hour or overtime without being paid for it. I have never in my career with this company told a customer that they can’t go somewhere else to get a loan. I offer what I can to the customer and if they want it great, if not then that is fine too. As far as the company charging higher rates or fees for their loans, that is their prerogative. That may be why the company is able to stay in business, unlike so many other fly by night brokerage houses, or Countrywide, who cant afford to fund their own customer’s loans or don’t have the money to pay customers property taxes when they come due. There are many competitors out there who are very much teetering on the side of unethical, holding payoffs, lying about fees and rates etc, bumping appraisals, etc...NONE of which HSBC does. As far as the "layoffs" go...they have come and gone and weren’t really anything to write home about...again unlike Countrywide or Ameriquest or Citifinancial. The market is down and layoffs will happen, that is corporate America people. That does not DEFINE who a company is. For those of you on the website who are exemployees and are bashing the company...SHAME ON YOU! And God help your new employer when they upset you at some point, because they will. If you are the kind of employee that would get on a website and BASH the company where you worked for years, then you deserved to be let go." A different opinion came from Florida:
“I am an employee of HFC/Beneficial and must say that I am outraged. None of the employees within this company are “forced” to sell anything to customers, we do not pull the “bait and switch” and we DO help people. And I have never worked one hour or overtime without being paid for it. I have never in my career with this company told a customer that they can’t go somewhere else to get a loan. I offer what I can to the customer and if they want it great, if not then that is fine too. As far as the company charging higher rates or fees for their loans, that is their prerogative. That may be why the company is able to stay in business, unlike so many other fly by night brokerage houses, or Countrywide, who cant afford to fund their own customer’s loans or don’t have the money to pay customers property taxes when they come due. There are many competitors out there who are very much teetering on the side of unethical, holding payoffs, lying about fees and rates etc, bumping appraisals, etc…NONE of which HSBC does. As far as the “layoffs” go…they have come and gone and weren’t really anything to write home about…again unlike Countrywide or Ameriquest or Citifinancial. The market is down and layoffs will happen, that is corporate America people. That does not DEFINE who a company is. For those of you on the website who are exemployees and are bashing the company…SHAME ON YOU! And God help your new employer when they upset you at some point, because they will. If you are the kind of employee that would get on a website and BASH the company where you worked for years, then you deserved to be let go.”

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