HSBC Second Mortgage Telemarketer Harassment Reported
AB in New Jersey reported: “HSBC acquired my 2nd mortgage from Champion about a year ago. To date I have received phone calls almost daily, sometimes more than once per day, telling me they want to do better on my loan. I have declined their offer based on research I have done after realizing legitimate companies don’t need to solicit like they are. At one point I began receiving letters in the mail appearing as though credit reports have been pulled on my husband and I and a loan application had been filed in the amount of $5000. I have been polite but firm in telling these reps to stop calling me and that the calls are harassment. Today’s caller basically acknowledged that they are harassment and pretty much said “so what?” and said it’s not likely the calls will stop inspite of my threats to take whatever action I need to to make them stop.”
Editor’s Note: HSBC bought your second mortgage but cannot change the terms and conditions. What you signed with Champion is what must remain in effect. Clearly in this case HSBC wants to change something to their advantage. You are right in filing this report with us, and it is published for all the world to see.
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We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
HSBC or hrsaccount what ever they are , they are skevving thieves
on the phone for a hour telling me my call is important yeah right! just to pay a bill online but to no avail.
pay off balance alert stay the hell away from these vultures.
finaced 2 polaris atv’s from HSBC or HRSACCOUNT
1-breaks down every month or so
2-interest fees, late fees, no grace periods the worst finace institution ever
3-telling me my call is important for an hour just to simplify a very simple question on how to pay a bill online.
close the account and run