CA in Texas says: “I got my first bill from HSBC. We got it on 8/6/2007, mailed payment. 8/7. I didn’t get my bill for September., so I called them on 9/18 and they said they mailed it. Well it seems odd to me that I’m not having any problem with any other bill and have never had this problem. My payment was due 8/11/2007. Well they said they didn’t get it until 8/14 and charged me a late fee or $29.00. Well they also charged me another late for September because they didn’t get a payment. Another fee of $29.00. I am very suspicious?? The first bill supposedly late? Then Sept bill not get in mail? Give me a break. This is a scam to get us to go online and pay automatically and to get our money.”
Editor’s Note: HSBC fought for postal service reform, the majority of which favored businesses. With no postmarks and no returned mail HSBC can say they mailed a statement even if they did not. This HSBC Finance Corporation scam has been ongoing since 1994.
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I just tried to pay online at this site for spending with a merchant called “The Terriroty Ahead” which is using this outfit for their billing. I could only click on an ad. I wasn’t offered any option to register, establish a username and password, so I could actually pay. I was unable to pay my bill.