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You're browsing: Complaints » Documentation Issues, General Issues, Hardship Issues, Payment Issues, Privacy Issues, Settlement Issues » Article Title: HSBC lies to get a customers payment in Florida

CK in Florida says: “8 months ago my husband was in a severe accident and we got behind on line of credit from HSBC. On 9/10/07 I received a call from Robbie Cloud who told me if I paid them $300.00 right there out of my checking account it would take my account out of collections. I told him I wanted this in writing so then his supervisor, Michael Taylor, got on the phone. Michael Taylor told me they could not fax this but would send me a letter. I gave them my info over the phone. Today, 9/18/07, I received a call from someone else telling me I need to pay them more money. I told her the story and she told me she should sort this out. I told her if this was not correct I would report them to the FTC under the fair debt collection law. I told her I would follow suit. Tactics like this will not scare me and HSBC needs to be shut down.”

Editor’s Note: We invite your attention to our Settlement Scams website. IT will teach you how to prevent this type of abuse.

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