HSBC Has Issues With Herbergers Canadian Funds
A couple months ago I sent in a cheque in Canadian funds to pay my Herberger’s account. It was returned stating the cheque must be u.s. funds. I received an invoice with a late charge so immediately sent another cheque written on my canadian account but with no indication of funds. I retrieved the second cheque back from HSBC stating it did not have U.S. funds written on the cheque. I received another invoice with another late charge. I am very frustrated, as I was never notified that HSBC did not accept Canadian cheques as Herberger’s had in the past years. I sent the second cheque back again with us funds written on it with a letter of my disapproval and suggestion that the late fees be removed from the statement. I also told HSBC to cancel my credit card.
Footnote: if a cheque is deposited in an American account it is automatically in us dollars unless stated otherwise
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