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You're browsing: Complaints » General Issues, Merchant Issues, Payment Issues » Article Title: What Happened to HSBC and QVC?

TC in Tennessee reports: “This company was doing billing for QVC. They changed to another company and I was not notified. However, all my payments were cashed and not applied to my account. I am still fighting them to refund my money. I guess they thought it was a tip. Now I have 4 months of payments not credited to QVC. I have sent them photocopies of cashed checks and they will not respond. Any suggestions?”

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