Willie in California said: “I lost my job in April due to disability, and called HSBC on a credit card for a settlement or hardship payment plan and they flat out refused. Customer service reps were very rude.
I had been making 100.00 payments for eight months because this was all I can afford that wasn’t good enough. Now my account has been forwarded to an attorney for collection of debt. I informed them that I was disabled and they did not care so long as I made a payment.
I didn’t agree to any of the terms for settlement especially when they asked for my banking info. Told them they are going to have to wait for the money because I simply don’t have it at the present time living on Worker comp and this is on a monthly basis. I also told them that if I have to go before a judge so be it.
I had another card from HSBC and they automatically lowered the credit limit from 4000.00 to 200.00. Now mind you I had just paid the entire balance off and HSBC pulled this stunt so I closed the account and will never do business with HSBC again.”
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